Contact
Email us for billing questions, bug reports, or feature requests. We typically reply within two business days.
Support
Help with Voxmere
Voxmere turns video and audio into text entirely on your iPhone. Your files never leave your device. If something is not working as expected, we are here to help.
What Voxmere does
- Import video or audio from your photo library or Files app
- Transcribe speech to text on-device using WhisperKit
- Copy, export, or share transcript text
- Store recent transcripts locally on your iPhone
Frequently asked questions
Does Voxmere upload my audio or video?
No. Transcription runs locally on your iPhone. Media is not uploaded to our servers because we do not operate transcription servers for this app.
Why does the app ask for photo library access?
Voxmere needs permission to read media you choose to import for transcription. We only access files you explicitly select.
Why is transcription slow on long recordings?
On-device speech recognition is CPU-intensive. Longer files take more time. For best results, keep Voxmere in the foreground and connect your device to power while transcribing very long media.
How does the free trial and unlock work?
Voxmere offers a limited free trial. After that, a one-time in-app purchase unlocks the full version permanently. Payments are processed by Apple; we do not store your payment details.
How do I restore my purchase on a new device?
Open Voxmere, go to the unlock screen, and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.
Which languages are supported?
Voxmere supports automatic language detection and several common languages. Accuracy varies by language, audio quality, and background noise.
Privacy
Voxmere is built for privacy-first, on-device transcription. Read our full policy for details on data handling, permissions, and purchases.